WWPA - Rudolf Faix

Offshore Call Center Outsourcing

Small Business Contact Center Solutions

Your customers make your business what it is. Your ability to retain customers, as well as add new ones, will determine your organization’s level of success. Thus, it is critical that your small business provides the highest standards of customer care to keep your buyers coming back for more.

Our contact center in the Philippines allows small business to appear large through our superior tier 1 and tier 2 technical support services, as well as retail customer support. Our thorough and standardized training that ensures certainty and consistency ramping up a new project, and enables us to seamlessly integrate with your business. We strive to learn your products and services backwards and forwards, and we hire our agents to be representatives of your company.

Our small business contact center solutions can enhance your customer interactions by:

  • Quickly resolving issues and putting out the fires that can occur day to day.
  • Promptly and accurately answering customer questions.
  • Up-selling and cross-selling when applicable
  • Capturing customer data
  • The ability to scale should your company see rapid growth.
  • Contact us today to learn how we can partner with your organization.